Trek Ease

Role of AI in enhancing end to end trip and trekking planning and experience in India and supporting Local Community as an cultural enrichment

Role

Product Designer

Product Designer

Scope

Research · UX · UI

Research · UX · UI

Timeline

10 weeks

10 weeks

Platform

Mobile app

Mobile app

Project Overview

Reimagining trekking through AI powered planning, safety features, community connections, and local cultural experiences thus, creating a seamless and enriching journey from discovery to destination.

TrekEase is an AI powered trekking platform that simplifies every stage of the adventure journey from discovering trails and planning itineraries to booking stays, renting gear, and staying safe on the trail.

By combining intelligent recommendations, emergency assistance, community connections, and local cultural experiences, the platform transforms trekking into a more accessible, immersive, and meaningful experience.

TrekEase is an AI powered trekking platform that simplifies every stage of the adventure journey from discovering trails and planning itineraries to booking stays, renting gear, and staying safe on the trail.

By combining intelligent recommendations, emergency assistance, community connections, and local cultural experiences, the platform transforms trekking into a more accessible, immersive, and meaningful experience.

Outcome

A unified trekking ecosystem that helps travellers plan with confidence, connect with fellow adventurers, experience local cultures, and explore India’s trails safely and seamlessly.

Problem

This problem was something I faced personally during my trip to Kasol doing the Kheerganga Trek in December 2024. Information is scattered across multiple platforms, making it difficult for travellers to discover trails, find nearby stays, rent gear, and access reliable safety information. The lack of community interaction and local cultural integration often results in a disconnected and less fulfilling trekking experience, especially for first time adventurers.

This problem was something I faced personally during my trip to Kasol doing the Kheerganga Trek in December 2024. Information is scattered across multiple platforms, making it difficult for travellers to discover trails, find nearby stays, rent gear, and access reliable safety information. The lack of community interaction and local cultural integration often results in a disconnected and less fulfilling trekking experience, especially for first time adventurers.

No Centralised Trek Information

Distance, difficulty, weather, group size, and operator quality were scattered across different sources.

Distance, difficulty, weather, group size, and operator quality were scattered across different sources.

Limited Access Trekking Gears

First-time trekkers wanted practical signals: fitness level, rescue access, terrain, and what to pack.

First-time trekkers wanted practical signals: fitness level, rescue access, terrain, and what to pack.

Infotainment Trek Community Connect

Users hesitated when they could not preview itinerary details, cancellation terms, or operator credibility.

Users hesitated when they could not preview itinerary details, cancellation terms, or operator credibility.

Unstructured Learning Resources

Unstructured Learning Resources

Distance, difficulty, weather, group size, and operator quality were scattered across different sources.

Distance, difficulty, weather, group size, and operator quality were scattered across different sources.

No near by Stays or Accommodation

No near by Stays or Accommodation

First-time trekkers wanted practical signals: fitness level, rescue access, terrain, and what to pack.

First-time trekkers wanted practical signals: fitness level, rescue access, terrain, and what to pack.

Unfulfilled Trekking Experience

Unfulfilled Trekking Experience

Users hesitated when they could not preview itinerary details, cancellation terms, or operator credibility.

Users hesitated when they could not preview itinerary details, cancellation terms, or operator credibility.

Secondary Research

Secondary research helps gather existing insights on trekking trends, user behaviour, and AI in travel from
credible sources and platforms. It supports identifying market gaps, validating features, and shaping a well informed,
user centric trekking experience.

Insights

From the secondary research done mentioned above and other detailed research paper scouting across various platforms, the following information came into light which are:

87%

Trekkers found difficulty
in finding stay close to trek start point

73%

Trekkers found difficulty in finding
rentals before starting their Trek

62%

Trekkers face problem in terms of
physical fitness during their first time

Sampling Strategy

Secondary research helps gather existing insights on trekking trends, user behaviour, and AI in travel from
credible sources and platforms. It supports identifying market gaps, validating features, and shaping a well informed,
user centric trekking experience.

Stratified Sampling

The sample is divided into subgroups (beginners, intermediate, professionals, service providers) to ensure diverse representation.

Snowball Sampling

Leveraging trek communities and referrals to reach niche groups like professional trekkers and local service providers.

Convenience Sampling

Gathering insights from trekking events, social media groups, and forums where adventure travellers actively engage.

Primary Research

Primary Research was planned by a series of three activities that include

Online Survery

Circulation of carefully curated open ended questions targeting the sample group to get quality insights and quantitative data.

Interviews

Phone Call and Video Call Interviews with Trek Industry Experts, Professional and Beginner Trekkers

Card Sorting

Hands On Activity for sampling candidates to arrange the sequence of a travel and planning process

Online Surverys

A series of open ended questions were prepared and shared with people through snowball sampling that helped in getting insights from first time trekkers, people who have already trekked and travel enthusiasts of various age groups.

Interviews

Interviews were conducted with Trek Service Providers, Adventure Trekkers and youth who have been and wants to go to Treks and Adventure Travel places

Card Sorting

Card Sorting Activity was carried out with people of different age groups to identify the series of steps they prefer to take while planning a Trip/Trek.

Persona Building

Branding and Visuals

Ideation and Architecture

Pen and Paper drawings of the UI Screens were sketched before designing the final UI Screens for better, faster and creative iterations. Information Architecture is listed on the entire full project attached as a link in this project

Final UI Screens

Link to Full Project and
Research Paper

Link to Full Project and
Research Paper

View Full Project ↗

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